Responsible Gaming

Gaming Should Be Entertainment

We are committed to promoting responsible gaming practices. Gambling should be viewed as entertainment only, not as a way to earn money or solve financial problems. It is important to gamble within your means and to never bet more than you can afford to lose.

If you choose to gamble, please do so responsibly and be aware of the risks involved.

Age Verification

Gambling is only permitted for individuals aged 18 years or older in the United Kingdom, or the legal gambling age in your jurisdiction, whichever is higher.

It is your responsibility to ensure you meet the legal age requirements before participating in any gambling activities. We do not permit access to gambling services for anyone under the legal age limit.

Warning Signs of Problem Gambling

If you recognise any of the following signs in yourself or someone you know, it may indicate a gambling problem:

• Chasing losses by gambling more to recover money lost
• Hiding gambling activities or the amount of money spent gambling
• Gambling with money needed for essential expenses (rent, bills, food)
• Neglecting family, work, or other responsibilities due to gambling
• Experiencing mood swings or irritability related to gambling
• Feeling the need to gamble with increasing amounts of money for excitement
• Failed attempts to cut back or stop gambling
• Using gambling to escape problems or manage stress and anxiety
• Borrowing money or getting into debt to gamble
• Lying to friends and family about gambling habits

Self-Help Tools and Controls

Many online casinos offer tools to help you gamble responsibly. These tools include:

• Deposit Limits: Set a maximum amount you are willing to deposit within a specified timeframe
• Loss Limits: Set a maximum amount you are willing to lose over a given period
• Time Limits: Set reminders or automatic logout features to limit gaming sessions
• Reality Checks: Receive notifications during gameplay to remind you how long you have been playing
• Self-Exclusion: Voluntarily exclude yourself from gambling platforms for a set period or indefinitely

We encourage you to use these tools proactively. Speak with your casino operator if you need assistance setting up these controls.

Support Organisations

If you are struggling with gambling or suspect you may have a problem, help is available. The following organisations provide free, confidential support:

United Kingdom

• GamCare – Free counselling and support services for problem gambling
  www.gamcare.org.uk
• GamStop – National self-exclusion scheme for online gambling
  www.gamstop.co.uk
• National Problem Gambling Clinic – NHS specialist treatment services
  Tel: 020 7054 2000

Other Countries

• Australia: Gambling Help Online
  www.gamblinghelponline.org.au
• Canada: Responsible Gambling Council
  www.responsiblegambling.org
• United States: National Council on Problem Gambling (NCPG)
  www.ncpgambling.org
  Helpline: 1-800-522-4700
• Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
  www.bzga.de

Need Help?

If you or someone you know is struggling with problem gambling, please reach out for support immediately. There is no shame in seeking help – trained counsellors are available to listen and provide guidance without judgment.

Contact GamCare today on 0808 8020 133 (free, confidential, 24/7) or visit www.gamcare.org.uk

You can also register with GamStop for immediate self-exclusion from all UK-licensed online casinos at www.gamstop.co.uk